Transitioning to Remote Work During This Difficult Time? Here’s Our Go-To Guide
On January 30, 2020, The World Health Organization (WHO) declared a global health emergency as a result of coronavirus continuing to spread at a rapid rate. On March 11, 2020, WHO declared coronavirus as a pandemic. As time goes on, more and more cases of coronavirus infection happen each and every day. The US is starting to close many restaurants, businesses, schools, and daycares in an effort to combat the spreading. So what’s next for businesses that need to continue operations despite recommendations for social distancing?
At this point in time, social distancing is key and embracing a mobile workforce simply makes good business sense.
You can do your part to minimize the spread of coronavirus, keep your staff members and their loved ones safe, and see some benefits from embracing a mobile workforce while you’re at it:
- Lower overhead costs
- Greater employee productivity
- Improved morale during difficult times
Right now, there’s nothing employees want more than to continue their employment from the safety of their own homes. Fortunately, many businesses can enable a mobile workforce for the foreseeable future.
How to Enable a Mobile Workforce…
Here are the top considerations to keep in mind when it comes to enabling a mobile workforce that’s productive and efficient:
- Internet: Do all of your staff members have a reliable, strong internet connection that’s capable of handling remote access?
- Devices: Do all of your staff members have up-to-date, well-managed devices, including computers, laptops, and smartphones?
- Phones: Do all of your staff members have access to VoIP services that give them the ability to make and receive calls from their work line via their smartphone?
- Applications and Data: Do all of your employees have the ability to access applications and data from home via cloud-based solutions?
- Collaboration: Do all of your employees have access to a productivity suite, such as Microsoft Office 365, to voice, video, and instant message one another while working together in real-time?
What About Cybersecurity?
One of the biggest concerns we’ve heard from businesses moving to remote work surrounds cybersecurity. How do you keep employees safe against threats? How do you prevent sensitive data from falling into the wrong hands when employees are using their own devices? Here’s our top tips for handling cybersecurity while employees work from home:
- Use a VPN to enable a secure, encrypted connection to the network wherein data is kept confidential.
- Turn on multi-factor authentication wherever possible, including all cloud-based services and remote solutions.
- Keep password best practices in mind – meaning passwords should be a long (12 or so characters) mix of letters, numbers, and symbols.
- Be aware of phishing attacks that take advantage of COVID-19 and don’t click on links/download attachments from unknown senders.
- Keep all equipment patched and up-to-date to prevent any known vulnerabilities from being exploited.
How to Support Remote Workers
Many business owners overlook the importance of supporting remote workers through this difficult time. Once your employees start working from home, it’s important to ensure you’re still:
- Communicating regularly with a process for check-ins, whether it’s via email, phone or video chat.
- Boosting morale with virtual get-togethers, such as ordering pizza for employees and having lunch together via video chat.
- Ensuring staff members have access to a technology partner that can provide remote support or assistance.
It’s Time to Embrace a Mobile Workforce That Works Effectively During the Coronavirus Pandemic. Contact Quantum IT at (786) 325-3778 Now to Speak with One of Our Remote Work Specialists.